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CHRISTMAS DELIVERY INFORMATION - INTERSTATE (EXC VIC) ORDER CUT OFF SEP 30th ~ CALL US 1300 505 278
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We pride ourselves on building a high quality product that is fit for purpose, and whilst we aim to get it right EVERY time, sometimes things can go wrong.

Rest assured we aim to please so if any problems are within Castle and Cubby's control we will ensure that the best solution is achieved for everyone.

**Please Note:
Timber as a natural product is susceptible to changes due to a few known conditions such as weather etc. To assist in ensuring our product stands the test of time we have created the 4 P's as a guide for your obligations. The 4 P's cover Placement, Preparation, Protection and Play - These have been communiated on thte

Please note that your purchase is protected under general consumer laws and you can read more about that here: https://www.accc.gov.au/consumers/consumer-rights-guarantees

Catsle and Cubby terms and conditiosn are here:


If you are confident that the feedback and potential issue you have is outside of your control and obligation then please fill out the form below