Absolutely! We closely with freight companies that ship our product Australia wide to your door. DIY is super easy for most of our products or we also have a network of installers nationwide
All Castle and Cubby products are made by hand in our workshops, therefore we ask that you allow a lead time of 4-6 weeks for the completion of your product. If a product is required urgently (like those last-minute birthday gift ideas!) payment of a priority fee can be included in your order.
We can pretty much install a cubby house on most surfaces, as long as we can level it out somewhat. The cubby base has 3 long legs, approx 10cm high. This means that on dirt, mulch, toppings and some small stoned surfaces we can dig the legs in so that the entrance to the cubby is flush with the ground.
Otherwise, if you have a paved, concrete or other hard surfaces, as long as it is level we can sit the cubby on top and there will be a small (3 inch) step up into the cubby.
Minimum site preparation is included in our price. This means that we will do some leveling of the surface to ensure that the cubby is stable. We will also cut back tree branches and bushes to allow for clear access. As long as the site preparation doesn’t take us more than half an hour then we will do it for you.
If you do have more extensive site preparation work required such as brickwork or concrete removal or large amounts of levelling please call us and we will advise you in terms of additional labor costs that will need to be added to your purchase.
Our cubby houses are water resistant meaning that they are able to withstand the elements and large amounts of rain. However, they are not watertight because they are not completely sealed at the doors and windows therefore the occasional small amount of water may enter the cubby (especially if doors or windows are left open!)
Absolutely! During the purchase process, you will have the option of selecting the preferred layout of your cubby. It is as simple as ticking the box on the option that contains the desired layout of your doors and windows.
Our mud kitchen DIY assembly is a tried and tested 5-minute maximum job that even the less DIY inclined of us will have no problems at all undertaking. The only tool you require for assembly is a power drill.
Renters rejoice, YES, our cubby houses can be dismantled! We use screws on all the components which means you can unscrew it if you need to move.
If you need help moving, please give us a call. We can come and do it for you!! Please note we need a minimum of 4 weeks' notice if you would like our Cubby removal team to assist you with your cubby relocation. Costs depend on location and travel distance to your new home.
We have a lot of experience building treehouses across Australia and would LOVE to build one for your family. We have put together a handy info pack that details everything involved in a treehouse build and all you need to know before you get started. CLICK HERE FOR TREEHOUSE INFO PACK
Yes, please do! We are very busy over the Christmas period and have limited delivery dates and times available. Our Pre-orders for Christmas officially start in June however we are more than happy to assist you with your Christmas orders at any time during the year and encourage you to get in early before we fill up!