Our services

We’re more than just products - we’re your play space partners.

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Since 2013, we’ve been creating unforgettable play experiences for families, schools, and communities across Australia. We’ve learned that great products deserve great service - so from delivery to installation and ongoing care, our process is designed to protect your investment and make things easy. No drop-and-run, no guesswork, just a team that knows your product inside out and treats every project like it’s their own. We’re not here for a quick sale; we’re here for the long game.

Delivery to your door

We don’t do courier drop-and-run. For local zones, we offer free hand-delivery using our own Castle & Cubby truck and team. Every item is handled with care by the same people who build them.

Outside our free delivery areas? We ship little and HUGE packages via trusted freight partners.

After years of learning what works (and what doesn’t), we’ve built a delivery system that’s reliable, personal, and designed to keep your order safe.

CHECK YOUR POSTCODE
The Castle & Cubby delivery truck - with a bright and colourful logo on the side that says We're delivering Play.
A wooden Barn Style cubby house half erected showing tools lying around as if the builder is on a break.

Installation options

We offer installation in all free delivery zones across metro VIC and NSW — handled by our own in-house team.

The same crew that builds your products will install them too. No third parties, no confusion.

Outside our zones? Clear instructions, flexible options, and support if you need it.

Painting & staining

DIY or ready-to-go — the choice is yours.

We offer two options: leave your product raw and finish it your way, or let us do the painting so it arrives looking sharp and ready for play.

We use premium, non-toxic paints from TINT — natural, vegan, and safe for little hands.

Choose from our signature colours or chat to us about custom shades to match your space.

SEE PAINT OPTIONS
A Castle & Cubby employee dresssed in a painters white uniform using a paint spray gun to paint a wooden cubby house wall in white.
A mother & daughter interacting through a wooden cubby house window - they are clinking tea cups in celebration of their play time.

Donate back program

When you're ready to part ways, let your cubby house keep doing good.

We collect and refurbish pre-loved builds, then donate them to women’s shelters and Indigenous children’s services across Victoria.

One cubby. Endless impact.

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The services don't stop there!

Over the phone support

Stuck mid-build? We’re just a call away. Even on Christmas Eve, under torchlight, we’ll guide you through it with calm voices and step-by-step support.

CONTACT US

Maintenance Support

Reignite the magic with a clean, repaint, or new accessories. A little TLC goes a long way in keeping the play alive.

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Relocation Services

Moving house? Take the cubby with you. We’ll talk you through dismantling and setup, or send our team if you’d prefer hands-on help.

Resale Support

Ready to pass it on? We’ll help you prep, disassemble, and rehome your cubby with care, so it keeps bringing joy for years to come.