Can I pick up my cubby in my car?
None of our cubbies fit in cars. You can see the package dimensions on our Fact Sheets, but in general you will need a ute at minimum, or trailer, van or box truck.
Are the cubbies waterproof?
Our cubbies are not sealed - and we don't want them to be! Airflow is extremely important as moisture will always find a way in, and without airflow this can lead to mould. So while there are some small gaps at the window and door, and under the roof to allow airflow, rain very rarely finds it's way in (unless you have very specifically angled torrential rain!). You can certainly store your cubby toys inside without concern.
My kids are really tall - can you make the cubby taller?
We do offer a 30cm height extension on our Signature Cubbies for a fee (enquire for more details). Our standard internal height is 1500mm (although the roof slopes so it is 1600mm at the taller end) which is often ample height for most cubby-age kids. With additional height we also adjust the door height and window placement to keep it all in proportion, so this can make the window ledges unsuitable for younger kids.
Can I add another window?
Yes! This is not an option online as we like to chat with you about it first, but we can indeed add more windows if you like. Just leave us a message in the Notes section when you place your order, and we will send your edited order back to you to make the additional payment.
Can I add a skylight?
We can upgrade one of your roof panels to a clear panel for a fee. Just leave us a message in the Notes section when you place your order, and we will send your edited order back to you to make the additional payment.
I want to add decking around my cubby, how can I do this?
You can view our decking panels via the Cubby Accessories page in the dropdown menu. There are some example scenarios to help you work out the panels you require and quantities. You can then add to your cart from this page. Send an enquiry if you need some help with your calculations!
I'm confused about the painting options - can I just have a raw cubby and have the accessories painted?
In short, no. You can either purchase a raw cubby (with or without raw accessories) and paint/stain yourself, or if you would like us to paint/stain for you, you need to purchase the full Paint and Accessories Package and then tick the colours you want via the checkboxes.
I can see some recycled timber cubbies and accessories on your Instagram, can I request that?
We no longer use the recycled orchard crates that started our Castle and Cubby journey - they are essentially in very short supply these days! You can however leave your cubby raw for a period to weather and grey off, then when it reaches the stage/age you like you can seal it with clear oil to preserve and protect.
Can I have you paint the cubby in a particular colour to match my house?
We have stock colours that you can select via the checkboxes provided you are purchasing the full Paint and Accessories Package. If you would like a particular colour ordered in, you need to tick the Special Order Fee box and give us the colour name/code in the Notes section at checkout.
I want to paint my cubby myself, what products do you recommend?
We use Haymes Solashield exterior paint, however you can use any exterior paint that you can find readily available at your local hardware. You can also use a decking oil or tinted stain for a natural timber look, while protecting the cubby for years to come.
Can I have an extended verandah on a pitched roof cubby?
No, we can only do an extended verandah on our flat roof cubby houses.
I want to keep my cubby within budget, what are the best ways to save some cash?
The two best things you can do to keep costs down are to DIY install and to DIY paint! Both require more time than skill, and can be a fun way to include the whole family in the build.