Castle & Cubby Partnership Options Our “Cubby Care” annual maintenance program.

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Castle and Cubby provides a maintenance and warranty program to ensure your products stay safe, look premium and maintained! We want to ensure your play space is always ready for your kids to have the most fun and action they can everyday. 

Subscribe to our annual warranty and maintenance program to access these beneficial products and services provided by Castle & Cubby. 
Maintenance pack sent with your products when they first arrive.
Pack includes:
  • Paint sample pots of the colours you have selected
  • Additional screws
  • Replacement timber for any small repairs needed
  • Replacement string for bunting
  • Painting Kit (roller, paint tray)
  • Warranty on the items you have purchased for the duration of the subscription period. Please review warranty terms HERE.
  • 50% discount on any of the accessories you have purchased which may require repairs or replacement due to vigorous play.
  • Quarterly phone or email check ins with your maintenance team to audit the space, review audit for any defects, arrange replacement parts to be quoted and sent out.
  • Annual Summer visit from our Castle and Cubby location based teams.
Visit Includes: 
  • Clean
  • Light sanding back of timber
  • 1 coat repaint / oiling of all painted/oiled items ensuring a bright fresh space again
  • Tidy up of surrounding area - light rake

We now offer FREE DELIVERY on all metro VIC and metro NSW orders! Pop your postcode in at checkout to see if you qualify, all other orders submit a quote request at Cart and we’ll get you the best freight price available.

Frequently Asked Questions

As a dedicated build-to-order business, we take immense pride in crafting unique, timeless, and top-quality timber play products, all meticulously handcrafted within our Melbourne workshop.

Given the custom nature of our designs and the extensive variety of styles, sizes, and inclusions we offer, maintaining stock for most items is impractical. Therefore, when placing an order, we prioritise transparency regarding the timeframe you can expect for your goods to be ready for dispatch.


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